Returns

* * * RETURNS * * *

Our return policy lasts 7 days. If 7 days have gone by since your purchase has arrived ( Date that tracking has stated delivered ), unfortunately we can’t offer you a refund.

* * * * NO EXCHANGES * * * *

We do not offer exchanges on products

To be eligible for a return, your item must be unused and in the same condition that you received it. Tags must still be attached. It must also be in the original packaging.

* * * LOST OR DAMAGED ITEMS * * *

We are not responsible after shipping your item if it gets lost. you as the buyer are responsible to contact the shipping provide and resolve the issue. All packages will be shipped with tracking so you can keep track.

If you receive a item that is damaged or broken during shipping. ( Example a broken coffee mug ) You must contact Get Lojos Mojo @ getlojosmojo@gmail.com

In order to receive a Refund you must include Pictures or a Picture of the broken item. If there is no picture sent there will be no refund.

* * * NON-RETURNABLE ITEMS:

- Gift cards

- Products that have been worn or used, or if tags have been cut off

- No Returns on Coffee Mugs, Tea Cup ( any kind of mug )

- No Returns on Water Bottle, Tumblers, or Thermos

***** REFUNDS (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at getlojosmojo@gmail.com.

****** SALE ITEMS ******

Only regular priced items may be returned, unfortunately sale items cannot be returned.

* * * * * SHIPPING * * * * *

To return your product, you should mail your product to:

Get Lojos Mojo

PoBox. 1255

Charlton City MA 01508, United States

You will be responsible for paying for your own shipping costs for returning your item. We are not responsible for return shipping.

If you receive a refund, your original shipping cost when purchased will be included in the refund.

Depending on where you live, the time it may take for your returned product to reach us, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.